If you have just moved into a new home, it would be wise to change your locks. Changing locks can be tricky, so it is always best to leave it up to a professional locksmith to do the job for you. Below is a list of topics to cover when searching for a locksmith.
Better Business Bureau
Having to replace your locks can be very stressful. Don't add to the stress by assuming that all locksmiths are the same and then finding out otherwise. Instead, find a professional locksmith who is listed under the Better Business Bureau. Many professionals who hold themselves to the highest standard will register with the BBB. Doing your research will lower the chances of being taken advantage of by someone who does not know what they are doing.
Licensing and Insurance
There are many states that do not require locksmiths to be licensed, however, they all should be insured. If a locksmith were to get injured at your house and he does not have insurance, you would be help responsible for any damages, medical bills and wages lost.
When shopping around for the highest quality locksmith, be sure to ask about any and all licenses and certificates. It is important to see all documentation on insurance so you know exactly what is covered and what is not. However, you can also use The Better Business Bureau to see for yourself.
Warranty
Don't assume that every locksmith guarantees their work or your money back. Many companies will offer a minimum of thirty days warranty that covers anything that goes wrong with the installation or hardware.
Though there are many locksmiths who guarantee their work under warranty, there are still a few who do not. Always ask about guaranteed work and length of warranty. If no warranty is offered, it may be best to look elsewhere.
Background Checks
Locksmiths have instant access to your home. You are trusting them with a portal to all of your most precious belongings. So, it would make sense for locksmith companies to conduct background checks on their employees. A reputable locksmith will have conducted these checks before hiring.
Hidden Costs
Hidden costs and fees are an important detail that often slips the mind when talking to professionals. Always read the agreement thoroughly so that you are aware of all possible charges. If there is something in the agreement that doesn't look right, don't hesitate to ask about it.
Professional locksmiths are certified to meet your needs. Don't be tempted by "special prices" and discounts. Choose a locksmith that can guarantee that their work is exceptional and will be done correctly.
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